Mails vanish from Hotmail, flak for MSN

Jan. 2: The web giant MSN is facing a barrage of complaints from Hotmail users who claim that some e-mails have been deleted from their accounts. A number of users resorted to forums to vent out their frustration after they logged into their accounts to find empty inboxes and missing folders. It is unclear whether the problem lies with Microsoft, which owns MSN, or whether it is the work of hackers.

Some Microsoft Hotmail users are starting off the New Year scrambling to get back old e-mails, the Daily Mail reports. A chorus of frantic users posted complaints on Microsoft’s online forum that all their messages had disappeared.

Others complained that the majority of the e-mails in their inboxes were sent to their deleted mail folders instead. It is unclear from the posts how widespread the problem is and how many account were affected.

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